White Plains, NY

My Sisters’ Place  is a not-for-profit 501(c)(3) organization, located in Westchester County, New York,  that has grown from a grassroots task force and drop-in center formalized in 1978 into a cutting-edge leader and resource in the field of domestic violence and human trafficking advocacy and services.  Our many programs include two emergency shelters, individual counseling and advocacy, children’s programs, support groups throughout Westchester, a legal center, self-sufficiency training, and an extensive community education and outreach program. 


Job Classification: Full Time, Non-Exempt
Position Reports To: Director of the Human Trafficking Program

The Bilingual (Spanish/English) Human Trafficking Case Manager will provide direct case management, counseling and advocacy for survivors of sex and labor trafficking—adults and minors, of any gender identity, U.S. citizen and foreign born—in close collaboration with MSP’s legal, shelter and counseling programs, and with a network of referral agencies throughout the county. The Case Manager will also assist with developing and conducting human trafficking trainings.


  • Conduct phone and in-person outreach to actual and potential victims of human trafficking in English and Spanish, assessing their emotional and practical needs, as well as explaining the services offered by MSP
  • Provide crisis intervention, safety planning, needs assessments, client accompaniment and short-term individual/group counseling to survivors of human trafficking and their family members
  • Advocate on clients’ behalf with representatives from police departments, District Attorney’s Offices, U.S. Attorney’s Offices, FBI, Homeland Security Investigations (HSI), public benefits agencies, courts, medical providers and other relevant organizations
  • Assist clients in applying for public benefits, OVS crime victim compensation, and other benefits for which they may be eligible
  • Collaborate closely with other MSP programs on behalf of human trafficking clients, including shelter, legal services, and community counseling & advocacy
  • Develop and maintain strong contacts with referral agencies throughout Westchester and the surrounding region, and provide clients with information and referrals to outside services for themselves and their relevant family members
  • Translate documents from English to Spanish, and Spanish to English and provide Spanish interpretation to other program staff if/as needed
  • Maintain accurate case records, activity logs, and program statistics in compliance with funding requirements and objectives
  • Assist with case management reimbursement contracts, including client spending limits, contract reports, and monthly billing
  • Participate in community meetings and coalitions, including the Westchester County Anti-Trafficking Task Force
  • Assist with developing and conducting human trafficking trainings and outreach sessions to community groups and service providers to inform them about MSP’s services
  • Serve on an “on-call” rotation for after-hours emergency calls referred by MSP’s hotline staff
  • Other duties as assigned by supervisor


  • Master’s degree in social work or related field preferred; Bachelor’s degree and minimum of two years’ experience working with survivors of human trafficking, sexual assault, domestic violence or other victim population, or with immigrant/refugee populations required
  • Excellent verbal and written communications skills in both English and Spanish
  • Ability to think critically and address crisis situations as they arise
  • Excellent interpersonal skills, including the ability to work collaboratively and on a team
  • Proficiency with Microsoft Word, Excel and PowerPoint
  • Experience assisting with contracts, billing and reimbursements preferred
  • Experience organizing and executing group trainings and information exchanges preferred

SALARY: Commensurate with experience

NO PHONE CALLS PLEASE. Send resume, cover letter and list of 3 references by e-mail to: Rebecca de Simone Director of the Human Trafficking Program, at

MSP policy prohibits discrimination due to race, color, age, religion, sex, sexual orientation, gender identity, disability, and national origin in employment and delivery of services.

Residential Advocate (4 PM - 12 AM)

Job Classification:      (Regular Full-Time – Non-Exempt)

Position Reports To:  Residential Advocate

The Residential Advocate is responsible for the provision of supportive services to victims of domestic violence and their children who are residents within the MSP Emergency Shelter.  Advocates are expected to provide critical supportive services in a way that is compassionate and adheres to culturally appropriate best practices and agency expectations. Under the guidance of the Sr. Residential Advocate, the Residential Advocate will be responsible the following functions:

Essential Position Functions:

  • Provide day-to-day case management, counseling, and crisis intervention to clients as needed and/or required to address personal and criminal justice related issues.
  • Ability to Answer of 24 hour hotline on alternate bases when needed, responding to clients in crisis, providing information and resources and assess eligibility for MSP services. Assist with intake procedures including but not limited to review of the Welcome Packet, development of an on-going assessment safety plan, coordinate follow-up on initial appointments for DSS and other relevant service providers.
  • Keep thorough and up-to-date client records in accordance with agency file requirements. and ensures the timely submission of all monthly stats to Senior Residential Advocate.
  • Assist in the completion of OVS, public benefit and housing applications as needed and/or requested. Monitor client progress and provide referrals for needed and/or requested services.
  • Assure safety and well-being of residents in accordance with shelter guidelines and resident responsibilities.
  • Keep Senior Residential Advocate and Director of Residential Programs advised of the need for schedule changes as it pertains to work schedules.
  • Participate in regular weekly supervision with Senior Residential to promote the provision of quality services. Participate in case conferences, staff meetings, trainings and other professional development opportunities.
  • Collaborate with the Senior Residential Advocate and Residential counseling team to identify residents in need of additional clinical support.
  • Assist in the maintenance of the petty cash log and facilitate the collection of backup documentation regularly.
  • Assist the Senior Residential Advocate in other duties and tasks as directed. Work closely with and take direction from Manager of Residential Counseling Services and Residential Operations Coordinator to complete requested/required tasks.
  •  Other tasks as assigned by Supervisor


  •  Bachelor’s degree preferred: two years college plus 2 year experience required.
  • Knowledge of victimization and domestic violence a plus, prior counseling experience in a residential setting.
  • Ability to work independently assesses priorities, take initiative, handle multiple tasks and meet deadlines.
  • Excellent interpersonal skills, including the ability to work collaboratively and on a team
  • Strong written and oral communication skills
  • Bilingual English/Spanish preferred

NO PHONE CALLS PLEASE.  Send resume and cover letter by e-mail to: Winnifred Wilson, Senior Residential Advocate at

My Sisters’ Place policy prohibits discrimination due to race, color, age, religion, sex, sexual orientation, gender identity, disability, and national origin in employment and delivery of services.  


Updated 3/2017