Session Description
This course is designed to teach managers the fundamentals of documenting and addressing performance issues, positive and constructive, with an emphasis on the progression from coaching to potential disciplinary action. Only with consistent and frequent observation, documentation and coaching can a manager hope to assist his/her team members with their professional growth and ability to meet day-to-day goals and successful task/project completion

At the end of this course, participants will be able to:

· Explain performance documentation standards that are fair and legally sound

· Identify and capture performance on a Performance Log

· Describe the differences between coaching, counseling and disciplinary action conversations and conduct each type

· Describe the communication skills used to conduct performance conversations

· Explain the collaborative relationship between management and HR to provide fair and consistent performance management

Series Description

The HR Development Training Series is designed to strengthen the foundational human resources knowledge and supervisory practices needed to support effective, consistent, and values-aligned workplaces. This series explores key HR-related responsibilities that often shape the supervisor experience, including employment law, values-based hiring, performance management, professionalism, team motivation, documentation, coaching, and accountability.

Through practical, skill-building sessions, participants will gain tools to help them make informed decisions, communicate expectations clearly, support staff growth, and respond to common workplace challenges with fairness and consistency. This series is ideal for supervisors, managers, and emerging leaders who want to deepen their understanding of HR practices and strengthen their ability to lead teams in alignment with organizational values, legal responsibilities, and workplace culture.

Participants are encouraged to attend the full series to gain the most comprehensive learning experience; however, attendance at every session is not required. Each session is designed to stand on its own, allowing participants to register for the topics most relevant to their role and learning needs.

Coalition Manager Login Required: This training is available through Coalition Manager (CM) and requires an active CM account to register and access the training materials. Staff from New York State domestic violence programs who need an account may submit a request through the NYSCADV Coalition Manager support form. This training is available through Coalition Manager (CM) and requires an active CM account to register and access the training materials. Staff from New York State domestic violence programs who need an account may submit a request through the NYSCADV Coalition Manager support form.